Pricing Framework
How to think through pricing strategy, models, and segmentation for any product.
When to Use This Framework
Use this when asked to price a new product, evaluate a pricing change, or think through monetization strategy.
Three Approaches to Pricing
Always triangulate between all three approaches to find the right price.
1. Cost-Based Pricing
Price = Cost to produce + desired margin
Simple but dangerous — ignores what customers are willing to pay and what competitors charge.
Use it as a floor: your price must cover costs.
2. Competitor-Based Pricing
Anchor your price to what competitors charge. Position yourself as:
- Premium: Price 20-50% above market to signal higher quality
- Parity: Match the market to compete on other dimensions
- Penetration: Price below market to gain share quickly
Limitation: You may leave money on the table if your value exceeds competitors.
3. Value-Based Pricing
Price based on the economic value you create for the customer.
Formula: Price should be meaningfully less than the value delivered, so the customer has a reason to buy.
How to estimate value:
This is the strongest approach for differentiated products.
B2C vs. B2B Pricing
The dynamics are fundamentally different. Make sure your answer addresses the right context.
B2C pricing:
B2B pricing:
Measuring Willingness to Pay — Van Westendorp
The Van Westendorp Price Sensitivity Meter uses four survey questions to find the acceptable price range for a product:
- Too cheap ("At what price would you think the product is so cheap it must be low quality?")
- Cheap but acceptable ("At what price would you think the product is a bargain?")
- Expensive but acceptable ("At what price would you start to feel it is expensive, but still consider buying?")
- Too expensive ("At what price would you consider the product too expensive to consider?")
Plotting the response curves gives you an Acceptable Price Range (APR) — the zone where most customers find the price credible and fair.
Mention this in interviews when asked how you would determine the right price point for a new product. It signals rigorous thinking beyond just "check what competitors charge."
Psychological Pricing Effects
Even rational pricing decisions are shaped by psychology:
- Anchoring: Show a higher "original" price before the current price to make it feel like a deal
- Charm pricing: $49 feels meaningfully cheaper than $50, even though the difference is $1
- Decoy pricing: Add a third "decoy" option to make your preferred tier look like the obvious choice
- Bundling: Combine features into packages to obscure per-unit cost and increase perceived value
Pricing Models
Choose the right model for your product type:
- Subscription (SaaS): Predictable recurring revenue. Great for daily-use tools.
- Usage-based: Customer pays per unit. Good for infrastructure, APIs, variable consumption.
- Freemium: Free tier drives adoption; paid tier unlocks more value. Works when the free tier has high virality.
- Per-seat: Charge per user. Good for team tools where more users means more value.
- One-time purchase: Simple but harder to grow revenue over time.
- Marketplace / commission: Take a percentage of transactions. Aligns incentives with customer success.
Pricing Tiers
Different segments have different willingness to pay. Use tiered pricing to capture value from each:
- Individual / Free: Core features, limited volume
- Pro / Prosumer: Power features, moderate volume (~$10-50/month)
- Team / SMB: Collaboration, admin controls (~$50-500/month)
- Enterprise: Custom contracts, SSO, security, SLAs ($10K-$1M+/year)
A Strong Pricing Recommendation
Always structure your recommendation as:
- Model: Which pricing model and why
- Price points: Specific numbers with rationale
- Tiering: How you segment customers
- Rationale: Cost floor, competitive anchor, and value justification
- Risks: What could go wrong and how you would monitor it
Common Mistakes to Avoid
- Picking a price without justification
- Treating B2C and B2B the same way
- Ignoring competitive context
- Pricing too low out of fear (undervaluing your product)
- One-size-fits-all pricing for a diverse customer base
- Skipping psychological pricing considerations for consumer products
- Not thinking about long-term pricing evolution